Frequently Asked Questions
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JioSignage
- What is JioSignage? Where can I use JioSignage? Can I run JioSignage directly on Android TV or Android Tablet? What are the hardware requirement for setting up JioSignage? JioSignage support offline content playback? JioSignage supports playback of 4K content? JioSignage support grouping of display? Is the application running on launching/ opening of the device ? Is "No Content Page" currently displayed on the screen ? Is the application crashing (opens and suddenly closes) ? Is the application showing login page ? List of different OS Compatibility with JioSignage
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Trouble Shooting
- I am getting Device ID Unknown Error, What should I do? I am getting can not play this content error, What should I do? I am getting application not installed error, What should I do? I am getting Display ID has been already used on other device error, What should I do? I am getting "parsing error" during application installation, What should I do?
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Content
- Can I add sound track to my content? Can I create multiple partition within the display to run different contents? Can I have multiple RSS ( News feeds ) and rolling text on the same screen? What is the maximum file size that we can upload to JioSignage cloud? Can I see the preview of the content how it will look on my actual screen? Can I upload PPT/PDF file and use it for displaying on my screen? What are the copyrights restrictions and regulations for the content used to play over displays? Display shows No content is available page/Stuck on loading page
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